The analogue switch-off is coming.

Your critical lines don't have to go with it.

On 31 January 2027, the UK's copper phone network is switched off for good. Fire alarms, lift lines, security panels, telecare and fax will stop working unless they're migrated. Lauson Technology delivers a fully managed digital POTS replacement service, powered by our hosted cloud PBX, protected by automatic cellular failover, monitored 24/7, and sold through a growing network of trusted partners.

The Problem: The Clock is Ticking

31 January 2027. No extensions. No exceptions.

Openreach is permanently retiring the Public Switched Telephone Network (PSTN). The date has already been pushed back once, it won't move again. Stop-sell is in force across most exchanges, legacy line rental prices are climbing, and any analogue line still in service at switch-off simply stops working.

This isn't just about desk phones. Analogue lines quietly underpin some of the most critical equipment in your buildings:

  • Fire alarm panels and alarm transmission

  • Lift emergency phones

  • Intruder and security panels

  • Telecare, medical alert and nurse call systems

  • Gate access, door entry and intercoms

  • Fax, franking, payment lines and legacy voice

Migrating these to a standard broadband VoIP service is rarely the answer: the equipment sits in risers, plant rooms and lift shafts, it wasn't designed for IP, and a life-safety line with no failover path is a single point of failure.

A wall-mounted telephone with a keypad and a small display, set in a metallic wall.

The Solution: One device. One monthly charge. Fully managed.

A black industrial router with two tall antennas, multiple ports including USB-C, Ethernet, and power, viewed from the front and side angles.

Digital POTS replacement, delivered as a complete managed service

We replace the copper line at the wall with a compact gateway that behaves exactly like the analogue line your equipment expects with no rewiring, no equipment replacement, no reprogramming. Fire panels, alarm diallers, fax machines and modems keep working exactly as before, with Contact ID, T.38 fax and modem signalling fully supported. Behind it, voice runs as VoIP over our hosted cloud PBX, with a multi-network cellular data connection built in as automatic failover if connectivity ever drops.

And unlike a box-shift, everything is included in one predictable monthly charge:

•   The device - enterprise-grade gateway, supplied and supported by us

•   The telephone number - new or ported, with full call control via our hosted cloud PBX

•   Connectivity - VoIP as the primary voice path, with multi-network cellular data failover included

•   Minutes - calls bundled in, no surprise usage bills

•   24/7 monitoring and support - we watch every line, around the clock

Battery-backed. Failover-protected. Compliance-ready.

Built to support the standards your critical lines must meet, including EN 81-28 for lift emergency communication and EN 50136 for alarm transmission — and a proven replacement path for withdrawn services such as BT Redcare.

Red fire alarm mounted on a white ceiling

Built for the lines that matter most

Life safety & emergency:

  • Fire alarm panels

  • Lift emergency phones

  • Security and intruder panels

  • Medical alert and telecare

  • Nurse call and patient alarms

  • Emergency phones and intercoms

Access & building systems: Gate and door access · Education bell systems · PA and paging

Voice & data lines: Fax and franking · Legacy phone lines · Hospitality guest and courtesy phones

Sell POTS replacement. We'll do the heavy lifting.

The PSTN switch-off is the biggest forced migration event in UK telecoms history, and every one of your customers with an analogue line needs an answer before January 2027. Partner with Lauson Technology and add a high-margin, recurring-revenue managed service to your portfolio, backed by our platform, provisioning and 24/7 support.